Need to get help in your community Durban North?

Here are the details to be able to contact the local municipality for various areas of help.

Contact Us

Email queries should be addressed to sizakala@durban.gov.za

We will need the following information in order to help you:

Your Full Name

Your Address

Your Contact Number

Services

Contact Numbers

Operating Hours

Switchboard

031 311 1111

7.30am – 5pm, Mon – Fri

Advertising and Signage

031 311 7055

Aids Helpline

0800 012 322

Air Pollution

031 311 3555

8am – 4pm, Mon – Fri

Emergency Services

031 3610000

Ambulance (public)

10177

Ambulance (private)

082 911

Animal Nuisance and Abandoned Vehicles

031 311 2814

Beaches and Recreation Facilities

031 335 3700

7.30am – 6pm

Development Planning division Rezoning Special consent

031 311 7883

7am – 4.30pm Mon – Fri Sub

Development Management: Building inspectorate Plans submissions Enforcement

031 311 7881

Durban Solid Waste Illegal dumping

031 311 8804

7:30am – 4pm, Mon to Fri

Refuse Removal

Inner West

031 311 8824

031 3223023

7.30am – 4pm, Mon to Fri.

Removal of dead animals

031 311 8809

Engineering Services Centre Road repairs Storm water Blockages/repairs

Replacement of Manhole covers, Repairs of guardrails and, Roadside fencing, Sidewalk and kerb repairs, Sewer repairs/blockages, Road marking and Street signs Water reconnections/ Accounts

080 131 3013

24hrs, 7 days a week

Robot Faults Faulty traffic signals, Hooding, coastal Infrastructure,

0800 333 467

Water faults/Water pollution/Water account queries

SMS: 083 707 3013

Fax: 031 311 8220

Mxit: 083 707 3013

Email: eservices@durban.gov.za

Revenue Call Centre

Rates Electricity Water Accounts

031 311 11 11

7.30am to 4.30pm, Mon to Fri. and 7.30 – 11.30 on Sat

Environment

031 311 7875

Emergency Fire Disaster Management services

031 361 0000

24Hrs, 7 Days a week

Metro Police

Central: 031 311 2812

Chatsworth: 31 402 0680

lnner West: 031 709 0808

North: 032 5331027/8/9

Outer West: 031 767 1222

South: 031 910 7321

Electricity Faults and breakdowns

Street lights

Centre 080 131 3111

Fax: 031 328 1050

031 311 9611

24Hrs, 7 days a week

Health

Air pollution/Environmental noise/Illegal dumping/Food safety/Communicable diseases /Hazardous chemical Substances/Vector Control (mosquitoes/flies, rats, etc)

A/H contact Emergency Services

031 311 3555

7am – 4.30pm Mon to Fri

Illegal dumping

031 311 8804

7:30am – 4pm, Mon to Fri

Parks, Recreation and Cemeteries Verge and grass maintenance /Fallen and trimming of trees Booking of halls / Maintenance of swimming pools

031 322 4000

North: 031 566 3712

Central: 031 205 1418

Inner West: 031 403 1353

Outer West: 031 767 3908 South: 031 311 5573

Mon to Fri 7.30am – 4pm,

Ombudsperson and Head Investigations (Hotline) Reporting fraud, corruption and maladministration in the Municipality

0800 20 20 20

Ombudsperson@durban.gov.za

Fax 086 5222 816

Sizakala Customer Care Centres

One Stop Shops access/ Payments for council services

080 033 1011

Central: 031 311 1111

South: 031 311 5844

Umkomaas: 031 311 5407

Outer West: 031 311 2717

Inner West: 031 311 6286

7.30am – 4pm, Mon to Fri, 8am to 11am Sat

[04/19, 15:58] CLASSIC: Can everyone email sizakala@durban.gov.za

[04/19, 15:58] CLASSIC: Heading vagrants and children on streets

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